Celtic Coins privacy notice

"Chris Rudd Ltd" (we) take your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. This privacy notice tells you what to expect us to do with your personal information.

  • What information we collect, use, and why
  • Lawful bases and data protection rights
  • Where we get personal information from
  • How long we keep information
  • How to complain

Our contact details

Chris Rudd Ltd. PO Box 1500, NORWICH, NR10 5WS
01263 735007
liz@celticcoins.com

We collect the following information:

  • Names, addresses and contact details
  • Purchase, sales and account history
  • Payment details (including card or bank information for transfers)
  • Information relating to compliments or complaints
  • Ownership/contact details for goods identified, valued or sold
  • Details including provenance and images of goods

This is used for:

  • providing services and goods, including
  • the operation of customer accounts and guarantees
  • marketing purposes
  • dealing with queries
  • combatting fraud and forgery
  • accounting purposes and tax purposes including Capital Gains Tax, Inheritance Tax, Artist’s resale rights, VAT and GST

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information.

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
  • Your right to erasure - you have the right to ask us to delete your personal information.
  • Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
  • Your right to object to processing - You have the right to object to the processing of your personal data.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Where we get personal information from

  • Directly from you.

How long we keep information

  • We keep information for an unlimited period unless instructed otherwise.

We do not share your personal information with any third parties without your consent, other than to comply with legal obligations.

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:
Email: liz@celticcoins.com
Tel: 01263 735007